Small features, like emoji reactions, make it easy to meaningfully respond to messages in just a couple clicks. Most links will unfurl, meaning things like images and videos can be reviewed without leaving the app. Quickly share files by clicking-and-dragging them onto the app, or by linking to them. You can easily filter by channel, user, date, and more. Slack also makes it easy for users to find answers using search. Team members can tag other users to pull them into channels or threads, which helps balance the need to reduce noise with the need to ensure important conversations are being seen. This sorting goes further: conversations in these channels can be broken down into threads, and users will only be notified of conversations in threads if they participate in the conversation or actively decide to subscribe to them. Users decide which of these channels they want to be in, which means they can avoid being flooded by messages about projects unrelated to them. It's not hard to understand why-this is an application designed with the user in mind.Įvery Slack team has a General channel intended for the entire company, but the bulk of day-to-day chatter happens in channels related to a specific team or project. Slack launched in 2013 and quickly came to define the office chat space, in no small part because people loved using it. (Note that I focused exclusively on apps built for real-time communication and de-emphasized tools that focus mostly on project management.) After all of that, I concluded that the chat platforms below are the ones that offer the best balance of these five criteria. Then I shared a few files, tested the call quality, and explored any other features that weren't immediately obvious. I invited friends and colleagues to join me for a conversation, testing how easy it was to add team members and learning from them what features they did and didn't find intuitive. I ruled out any that didn't meet the above criteria, then set up test accounts for the services that did. I reviewed and tested 35 communication apps before selecting the ones on this list. And there should be integrations with other apps, to make getting work done easier. Sharing a file should be as easy as clicking-and-dragging. You're here to work, and the ideal team communication app should make this easy with collaboration-specific features. There should be keyboard shortcuts on the desktop, gestures on mobile, and other ways to quickly move from channel to channel within the team messaging app.Įnable collaboration. User interfaces need to be clear, without unnecessary clutter. Members need to be able to navigate the various conversations quickly. The best team chat apps offer voice and video communication, and also offer some way for users to share their screen for collaboration.Īre easy to navigate and control. Some conversations are smoother out loud. Filtering features make this a lot easier. When it comes to work chat, your team should be able to quickly find past conversations for relevant information. There is nothing more frustrating than having the same conversation multiple times, which is why search is essential. Offer universal search with filtering features. The ability to tag people and to pull them into conversations they otherwise might miss is also a must. Ideally conversations can be broken down even further than that, using threads or similar features to keep people from talking over each other. This means channels that team members can join, or not join, depending on what's relevant to them. The best work chat app organizes conversations in a way that enables this, allowing users to decide what they do and don't see.
Some messages need to be seen by your entire company, others need to happen at the team level, and not every team conversation needs to involve your entire team. I think a few features are universally necessary, however, and kept them in mind while I was reviewing apps.
Android multi chat client software#
I've been reviewing and writing about software since 2009, working remotely the entire time, so I'm extremely familiar with the ins and outs of team communication software.Ĭommunication is tied to culture, and every company is different-this is why there are so many work chat apps on the market.
Android multi chat client full#
For more details on our process, read the full rundown of how we select apps to feature on the Zapier blog. We're never paid for placement in our articles from any app or for links to any site-we value the trust readers put in us to offer authentic evaluations of the categories and apps we review. We spend dozens of hours researching and testing apps, using each app as it's intended to be used and evaluating it against the criteria we set for the category. All of our best apps roundups are written by humans who've spent much of their careers using, testing, and writing about software.
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